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We have a collection of the most frequent questions about our application. If you cannot find what you are looking for, do not hesitate to contact us.
General
It is an application for organizing sports groups among friends, centralizing members, and preparing the management of meetups, attendance, points, and payments from one place.
Many groups of friends and sports teams need a simple way to organize who participates, who manages the group, and how upcoming activities are coordinated. Golito was created so that organization does not depend on scattered chats or manual lists.
You sign in with your email using a one-time code, or with an available social account. Then you complete your profile, create a group or join one with an invitation link, and from there you can review members, manage invitations, review requests, configure group rules, and enable notifications on your devices.
Yes. You can enter with a valid email address or with an available social account. If your email does not yet have a Golito profile, the application will ask for your name to finish creating the account.
You can use the contact form we have provided, or you can also email us at [email protected].
Access and profile
From the sign-in page, enter your email and you will receive a 6-digit code. That code lets you sign in or create your account without managing a password. You can also continue with Google, Facebook, or X if you prefer to use a social account.
No. Golito uses passwordless access. Whenever you need to enter with email, a temporary code will be sent to your inbox. If the code expires or you exceed the allowed attempts, request a new one from the same screen.
To create your profile, Golito uses your email address and name. You can also add a phone number, language, emergency contact, and profile picture. That information is used to identify you in the application, display you correctly in groups, and help coordination with your teammates.
When you sign in with a social provider, Golito takes the basic information authorized by that provider to identify your account, such as email, name, provider identifier, and profile picture when available. If you do not want to use that picture, you can change it or remove it from Profile.
Yes. In Profile you can edit your personal information, language, and emergency contact. You can also change, crop, or remove your profile picture from the header options.
Yes. In Profile you can manage the available social accounts. Your main account remains your email, so you can keep signing in with a code even if you unlink a social provider.
Yes. In Profile editing, you can delete your Golito information. When you do, your sessions are closed and the data associated with your account is deleted, including progress, linked accounts, and notification devices.
Groups
A group is the private space where you gather your friends or teammates. There you can see who participates, which role each person has, how many points they have, and which configuration applies to future group activities.
Yes. In the Groups section, you can create one with its name and define two important rules: whether invitations require approval and whether only the owner or administrators can create group events.
The owner creates the group and has the main permissions. Administrators help manage members, invitations, requests, and points. Members can review group information and participate according to the rules defined.
If you are the owner or an administrator, you can create a private invitation link from the group detail. That link can be copied and shared directly. You can also deactivate active invitations when you no longer want them to be used.
Open the invitation link while you are signed in. If the group allows direct joining, you will join immediately. If it requires approval, a request will be sent for the owner or an administrator to review.
When a group requires approval, people who use a link become a pending request. The owner or administrators can review the requester name, email, and picture, and then approve or reject the request.
The list shows the groups you created or participate in. You can view them as cards or as a compact list, filter by owner or participant, and review members, points, and the upcoming-event summary when information is available.
The owner and administrators can edit the group name and rules. Some actions, such as changing roles or removing administrators, depend on your role inside the group.
Events
Events are the way each group will organize its sports meetups: date, time, spots, registration rules, attendance, and payments when applicable. The group information already prepares that flow so everything stays connected to its members and roles.
Each event belongs to a group. That allows visibility, creation rules, and participation to depend on the group where the meetup is organized.
The rule is defined in each group. It can be limited to the owner and administrators, or allow members to create events too when the group decides so.
Events are designed to support ordering participants by arrival time or by group points. In points mode, recent participation and group rules help define each person position.
When an event has limited spots, people within the limit will have a confirmed spot and the rest will move to the waiting list. If someone cancels, the list is reorganized according to the event rules.
When a meetup has a cost, Golito will be used to record event charges and mark received payments. Payment happens outside the application, for example through bank transfer, and the administrator records the corresponding status.
Points
Points are a measure of participation inside each group. The same user can have different points in different groups, because they depend on each group history and rules.
They provide context about each member recent participation and prepare ordering rules for events where the group wants to prioritize attendance or consistency.
You can see your points in the group list and in each group detail. The detail also shows other members points according to the information available for your role.
The owner and administrators can reset group points. This action sets every member to 0 and updates the reset date so the group knows when the count started again.
No. Points belong to the group where they are generated. Participating a lot in one group does not automatically change your score in another.
Notifications
Notifications can be enabled when signing in through the permission notice, or from Profile in the Notifications section. On some devices, especially iPhone or iPad, you may need to open Golito from the installed home-screen icon before allowing them.
From Profile you can mute, reactivate, or remove the registered device. If you mute it, that device stops receiving notifications until you enable it again.
In Profile, the Notifications section shows the browser status and linked devices. From there you can also sync the device if the browser subscription changed.
Golito uses browser web notifications. The experience is usually more consistent in modern Chrome, Edge, Firefox, and Safari, on both mobile and desktop, as long as the browser and operating system allow Web Push.
This may happen if you blocked the site permission, changed browsers, reinstalled the browser, use another device, or the subscription became outdated. Review the browser permissions, go back to Profile, and sync or enable the device again.
Penalties
It is a kind of punishment applied to users who fail to comply with the rules of the events and the application. Penalties may be temporary or permanent, depending on the severity of the fault.
Normally, penalties are imposed by the event organizer, but they can also be imposed by application administrators. Penalties are imposed when a user fails to comply with event rules, for example if they cancel their attendance at an event after the deadline or if they do not attend an event for which they signed up.
They exist to maintain order and discipline in events and in the application. Penalties are applied to users who fail to comply with event rules so that other users know that certain behaviors are not tolerated and that the established rules must be followed.
The duration of a penalty depends on the severity of the fault. It may be temporary, for example if you cancel your attendance at an event after the deadline, you may receive a one-week penalty without being able to sign up for events. It may also be permanent, for example if you do not attend an event for which you signed up, you may receive a permanent penalty and will not be able to sign up for events in the future.
If you believe there was an unfair situation or that you did not commit the fault for which you were penalized, you can file a claim through the contact form we have provided, or you can also contact the group administrator. The administrator will review your case and make a decision.